Honkamp Krueger & Co., P.C.'s Software Solutions Group offers clients a simple, fast and secure remote desktop support option to support calls. With your permission and download of the file below, our support staff will briefly take control of your computer to fix your problem. Features include:
- Cost savings - Enjoy a quicker response time and reduced travel expense
- Security - 128-bit encryption from us to your desktop
- User control - Watch every action and disconnect at any time
- Non-intrusive - No installation script or registry modification
- Single session - Small download runs in memory releasing when the session is finished
Customer authorization
By downloading the software below, I agree to allow Honkamp Krueger & Co., P.C. to run remote management and support tools on a computer on my network. There is no fee to install the remote desktop support tool.
Download software
Executable File: helpdesk.exe (Authorization accepted.)
Simple steps for starting and ending your session
1. Click on "helpdesk.exe" to download software once instructed by your support specialist.
2. Select "Run" when asked "Do you want to Run or Save this file?"
3. Select "Run" when asked "Are you sure you want to run this software?"
4. Double-click on the name of the support specialist providing you support.
To disconnect your session at any time, simply right-click on the green or red "H" located in the system tray at the bottom right corner of your screen and select "Close."