Sage CRM is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box but configurable business processes. It provides enterprise-wide access to vital customer information – anytime, anywhere – so you can manage your business with an integrated approach to inside and field sales automation, customer care and marketing.
Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. Sage CRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyze and manage the sales pipeline from within the CRM solution.
Manage and track every element of your campaigns with Sage CRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.
Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail and documents sent and received.
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.
Integration between Sage CRM and back-office accounting and financial applications provides organizations with a holistic CRM solution that offers a complete view of all customer interactions that is essential for making more insightful business decisions.
To optimize the rich sales automation functionality and marketing and service features, Sage CRM has sophisticated configuration capabilities, automated process work flow, as well as computer telephony integration (CTI), Web Self Service and more.
Microsoft Outlook runs within the framework of your Sage CRM solution and has complete, two-way synchronization with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.